Delivery Policy
At Woopme, we’re committed to providing a smooth and reliable shopping experience. Here’s everything you need to know about our delivery process:
Highlights:
- Cash on Delivery (COD): Available for select locations in India.
- Delivery Charges: Calculated based on location and order weight, shown at checkout.
- Timely Delivery: Orders reach you within 3-7 business days across India.
- Policy Priority: In case of any conflicts, our Online Terms and Conditions will take precedence.
Details of Our Delivery Service
Order Processing:
- Orders are processed within 1-2 business days after payment confirmation.
- COD orders are processed after confirming the order details.
Shipping Times:
- Deliveries typically take 3-7 business days, depending on the destination.
- For any delays caused by weather, natural events, or disruptions, we’ll keep you updated.
Delivery Charges:
- Charges are based on the shipping destination and order weight.
- Exact costs are displayed at checkout before payment.
Tracking Information:
- Once shipped, you’ll receive a tracking number via email or SMS.
- Use it to check the status and estimated delivery date of your order.
Cash on Delivery (COD):
- Available for select pin codes within India.
- Additional COD charges will be displayed at checkout.
Refund Policy
Order Cancellations:
- If you cancel an order after payment, refunds will be processed within 7-10 working days.
- For reorders, your payment can be converted into a Re-Order Token, usable for future purchases.
Refund Method:
- Refunds are credited to your original payment method.
- For COD orders, refunds are processed via bank transfer after collecting your details.
For questions or assistance with deliveries or refunds, feel free to contact our customer support team. Happy shopping with Woopme!